Dial 911 for Emergency

Civilian Employment Opportunities

 

Communication Operator (911 Dispatcher)

Job Title: Communication Operator

Salary range: $18.81 Full-Time

Hours: Full – Time

Job Description:

The City of Dover is currently seeking qualified applicants for the position of Communication Operator in the Police Department. This position is in the Police Departments’ 911 Communication Center. The primary duties of this position are to dispatch emergency services in response to calls for assistance.

Job Responsibilities

  • Responsible for answering emergency services phones (911 phones)
  • Dispatching appropriate emergency services
  • Maintaining emergency reference materials
  • Obtaining service in event of equipment failure
  • Maintaining various logs, charts, and recordings to provide records of all emergency and non-emergency actions for follow-up investigative, administrative, or legal action
  • Monitors the building security system, including security cameras

Required Qualifications

  • High school diploma or GED
  • Three (3) months of related experience with operating computers and understand basic computer functions
  • Ability to obtain and maintain DELJIS certification
  • ability to remain calm in crisis situations is vital, handle high stress situations and multitask
  • Ability to speak clearly and distinctly, and deal tactfully with the public
  • Ability to work rotating shifts (currently 12-hour shifts))
  • Requires normal visual acuity and field of vision, hearing, speaking, and color perception as well as good physical and mental health
  • Experience in DELJIS and NCIC preferred
  • Experience with Microsoft Outlook preferred
  • Pro Q&A and Emergency Police Dispatching (EPD) preferred

To view the entire job description, please visit, https://www.cityofdover.com/job-titles-and-rates and click on DOE Union Employees Job Titles

A criminal background investigation will be required. A dispatching test will be required of all candidates. Psychological testing and a physical exam are pre-employment requirements

Compensation

  • Health, dental, vision and group life insurance
  • 401a and 457 deferred compensation plans
  • Paid vacation and sick leave

To Apply Submit the Following

Ethical conduct and honest behavior are our basic organizational values. Candidates will be instrumental in assisting to make Dover a place where people want to live through our motto – Dedication, Ownership, Vision, Excellence and Reliability

City of Dover is an Equal Opportunity Employer.

Hourly Rate: $18.81

Closing Date:  Open Until Filled

Download Application for Communication Operator


Police Clerk II

Job Title: Police Clerk II

Salary range: $15.57 Per Hour

Hours: Full – Time

Job Description:

There’s never been a better time to explore a future with the City of Dover.  We are looking for a motivated individual to join our Police Department as a Police Clerk II.  The essential function of the position within the organization is to provide clerical support for the Records Unit. 

Job Responsibilities

  • Perform a number of complex clerical tasks involving all facets of data entry and record processing for a large municipal police agency
  • Responsible for payroll entry for the department
  • Provide assistance to the general public via telephone and in person
  • Maintain files, process accident reports and fine payments
  • Research and process insurance requests for accident information and reports
  • Provide reports and information to police personnel for court and balance a cash drawer

Required Qualifications

  • A High School Diploma or GED with one (1) year of college or specialized vocational training in computer operations
  • Experience with Microsoft Word and Excel software programs

Preferred Qualifications

  • One (1) year related experience with DELJIS certification and prior civilian law enforcement experience

To view the entire job description, please visit: https://www.cityofdover.com/job-titles-and-rates and click on DOE Union Employees Job Titles

An extensive criminal background investigation and driver’s license review will be required. Candidates may be given a job-related test during the interview.

Compensation

  • Health, dental, vision and group life insurance
  • 401a and 457 deferred compensation plans
  • Paid vacation and sick leave

To Apply Submit the Following

Ethical conduct and honest behavior are our basic organizational values. Candidates will be instrumental in assisting to make Dover a place where people want to live through our motto – Dedication, Ownership, Vision, Excellence and Reliability

City of Dover is an Equal Opportunity Employer.

Hourly Rate: $15.57

Closing Date: Opened Until Filled